Contact Us
We're here to help.
Questions about a ride, driver partnerships, payments or anything else — send us a message and our team will get back to you.
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Visit us
Our head office
Chennai, Tamil Nadu, India
Send a Message
Fill out the form below
Support hours
Our team is on hand every day to help with bookings, driver queries and anything urgent.
Monday – Saturday8 AM – 10 PM
Sunday9 AM – 8 PM
FAQ
Before you write in
I have an issue with a ride — who do I contact?
Use the "Booking a ride" subject above with your trip details (date, pickup/drop and driver name if you have it) and our support team will follow up directly.
How long does it take to get a reply?
Most enquiries are answered within 24 hours. Safety concerns are prioritised and handled faster.
I want to become a GoRide driver — is this the right form?
You can apply directly from our driver sign-up page, but you're welcome to use this form for any questions before you apply.